Make the Most of eBranch

Follow these step-by-step guides to enhance your eBranch experience. Get started with Online Banking or download the AMOCO Mobile Banking App.

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eBranch Tutorials

AMOCO anytime, anywhere.

Manage your finances 24-hours a day using our free, fast, and secure eBranch service. From the comfort of your own home or office, these guides will ensure seamless digital banking, from depositing checks to paying bills, sending and receiving money, and customizing your account.

Online Banking Tutorials

Online Banking Registration

How to Register for Online Banking video thumbnail

How to Register for Online Banking

Step 1: From the main homepage, click “Access My Account.”

Step 2: Click “Register Here.”

Step 3: Read the Digital Banking Disclosure and accept the agreement by checking the “I Agree” box, then click “Continue.”

Step 4: Confirm Your Identity by providing your Birth Date, Social Security or Tax ID Number, and Member Number, then click “Continue.”

Step 5: Verify your identity using the SMS Text or Voice Call option, then “Continue.”

Step 6: Enter the 6-digit code provided, then click “Verify.”

Step 7: Enter a username and then click “Create Username.”

Tips:

  • Do not use personal information for a username, such as your member number, any part of your birthday, or SSN.
  • As much as we are flattered, do not use usernames such as “amocoacct.”
  • Do not use symbols (@#$%&* etc) in the username.
  • Usernames must be unique, at least 6 characters long, no more than 30 characters, and alphanumeric.

Step 8: Enter a safe password and then click “Create Password.”

Tips:

  • Use a strong password with more than 6 characters.
  • Use upper and lower case characters.
  • Use numbers and symbols (@#$%&* etc).
  • Keep your passwords safe.

Step 9: Review your contact information and then click “Continue.”

You’re all set!

Naming Your Accounts

Naming Your Account Desktop

How to name your accounts:

Step 1: Go to your account’s “Settings”

Step 2: Click on “Accounts” tab

Step 3: Click the “Edit” button next to the account you wish to change the name

Step 4: Click on the “Nickname” field and change it to a name that best describes your account

Step 5: Click the “Save” button

You’re all set!

Tip: Naming accounts, such as Checking/Savings, is a great way to keep track of each account’s purpose, and it makes it easier to distinguish at a glance between your accounts quickly.

Color Code Your Accounts

Online Banking Color Codes

How to color code your accounts:

Step 1: Go to your account’s “Settings”

Step 2: Click on “Accounts” tab

Step 3: Click the “Edit” button next to the account you’ll change color

Step 4: Click on the “Account Color” swatch and select your new color

Step 5: Click the “Save” button

You’re all set!

Tips: Coloring accounts by type, such as Checking/Savings, is a great way to keep track of your overall relationship with us.

Coloring accounts by membership can help quickly distinguish between your accounts, and those you share. Try combining colors with the nickname feature, to create a custom account experience built by you!

Mobile Banking Tutorials

Mobile Banking Registration

How to Register for Mobile Banking video thumbnail

How to Register for Mobile Banking

Step 1: Download our mobile app from the “Google Play” or the “Apply App Store,” and access our app.

Step 2: Open the app then tap “Register a New Account.”

Step 3: Read the Digital Banking Disclosure and accept the agreement by checking the “I Agree” box, then tap “Continue.”

Step 4: Confirm Your Identity by providing your Birth Date, Social Security or Tax ID Number, and Member Number, then tap “Continue.”

Step 5: Verify your identity using the SMS Text or Voice Call option, then “Continue.”

Step 6: Enter the 6-digit code provided, then tap “Verify.”

Step 7: Enter a username and then click “Create Username.”

Tips:

  • Do not use personal information for a username, such as your member number, any part of your birthday, or SSN.
  • As much as we are flattered, do not use usernames such as “amocoacct.”
  • Do not use symbols (@#$%&* etc) in the username.
  • Usernames must be unique, at least 6 characters long, no more than 30 characters, and alphanumeric.

Step 8: Enter a safe password and then click “Create Password.”

Tips:

  • Use a strong password with more than 6 characters.
  • Use upper and lower case characters.
  • Use numbers and symbols (@#$%&* etc).
  • Keep your passwords safe.

Step 9: Use your new username and password, then tap “Log in.”

Step 10: Review your contact information and then click “Continue.”

You’re all set!

Naming Your Accounts

Naming Your Account Mobile

How to name your accounts:

Step 1: Go to your account’s “Settings”

Step 2: Click on “Accounts” tab

Step 3: Click the “Edit” button next to the account you wish to change the name

Step 4: Click on the “Nickname” field and change it to a name that best describes your account

Step 5: Click the “Save” button

You’re all set!

Tip: Naming accounts, such as Checking/Savings, is a great way to keep track of each account’s purpose, and it makes it easier to distinguish at a glance between your accounts quickly.

Color Code Your Accounts

Mobile Banking Color Codes

How to color code your accounts:

Step 1: Go to your account’s “Settings”

Step 2: Click on “Accounts” tab

Step 3: Click the “Edit” button next to the account you’ll change color

Step 4: Click on the “Account Color” swatch and select your new color

Step 5: Click the “Save” button

You’re all set!

Tips: Coloring accounts by type, such as Checking/Savings, is a great way to keep track of your overall relationship with us.

Coloring accounts by membership can help quickly distinguish between your accounts, and those you share. Try combining colors with the nickname feature, to create a custom account experience built by you!

eBranch Services

Credit IQ

Credit IQ is our credit monitoring tool powered by Savvy Money available through our Online or Mobile Banking App. Access to daily credit-score updates, credit reports, personalized offers and financial articles to help you hit your goals.

Start Here

Skip-A-Pay

Take a break from your qualifying loan payment(s) right at your fingertips through our Online Banking or Mobile Banking App! For just $25 per loan, you can skip your next loan payment conveniently in less than a minute up to two times a year!

Learn More

Zelle

Use Zelle to send and receive money within minutes to almost anyone you know and trust using just an email address or U.S. mobile phone number.

Learn How
Question Mark

Online Banking/Mobile App FAQs

The answers you need to the questions you have.

Online Banking:

  • To register for Online Banking, please click ‘Access My Account.’Click ‘Register here.’
  • Agree to the terms and conditions.
  • Confirm your identity by entering your birth date, SSN/Tax ID number, and member number that will be provided to you when you open an account and click ‘Continue.’
  • Complete the prompts to confirm your information.
  • Done! Start banking, and you can take AMOCO whenever, wherever, by downloading the Mobile App.

Mobile App:

  • Download the AMOCO App.
  • Click ‘Sign up now’.
  • Enter your birth date, SSN/Tax ID, and your member number that will be provided to you upon account opening.
  • Complete the prompts to confirm your information.
  • Done! Start banking.
  • Birth Date
  • SSN/TaxID
  • Member Number

Please contact our Call Center at 800.231.6053 speak to a live representative through Video Banking to receive your AMOCO and we can help you. To complete electronic transactions or to set up direct deposit, please use your complete ten-digit account number.

You are eligible to use Mobile Deposit if you are 18 years of age or older or if allowed by parental guidance.

  • Write your account number and if it’s going to your savings or checking on the back of the check.
  • Your signature on the signature line.
  • Write on the back of the check(s) “For Mobile Deposit Only” underneath the signature line. 

Your check(s) will not be accepted for deposit if it does not contain your endorsement as noted above. In this situation, you will be notified that the item was rejected. In the event the check is rejected, you will be notified so you can resubmit. 

You can make deposits into your savings or checking account. 

The following items cannot be deposited: 

  • Cash 
  • Checks payable to any person or entity other than yourself 
  • Checks that are stale dated or postdated 
  • U.S. Savings Bonds 
  • Previously returned checks 
  • Checks payable to yourself and another party who is not a Joint Owner on the account 
  • Foreign Checks  
  • Checks that have been altered  
  • US Treasury or Republic checks are not accepted through Mobile Deposit and must be presented in-branch for additional security purposes.

If you forgot your username, you can click ‘Forgot Username’ on our mobile app or on our website. You will need to provide the following to recover it:

  • Birth Date
  • Social Security Number
  • Member Number

Once you enter the above credentials, your username will be given to you.

If you are still having issues logging in, you can call us: 800.231.6053, speak to a live representative through Video Banking or send us a Let’s Talk request from our homepage.

If you forgot your password, you can click ‘Forgot Password’ on our mobile app or on our website. You will need to provide the following to recover it:

  • Online Banking Username
  • Birth Date
  • Social Security Number

Once you enter the above credentials, you will be given an option of where to send your temporary password (email or text).

If you are still having issues logging in, you can call us: 800.231.6053, speak to a live representative through Video Banking or send us a Let’s Talk request from our homepage.

Online Banking:

  • Click the ‘Money Movement’ tab and select ‘Make a Transfer’
  • Click the ‘Classic’ tab in Online Banking and then click ‘Add an account to make a transfer’
  • Select ‘Add an account instantly’
  • Select your financial institution
  • Sign in with the credentials you use for your external account

By providing your credentials, we can verify in real-time that you own that account you want to link. We then use this information to establish a secure connection with your financial institution.

Mobile Banking:

  • Click the ‘Transfers’ tab in mobile banking
  • Click ‘Add Account’ then select ‘Add an account instantly’
  • Select your financial institution
  • Sign in with the credentials you use for your external account

By providing your credentials, we can verify in real-time that you own that account you want to link. We then use this information to establish a secure connection with your financial institution.

Please follow the tips below to help make the check submission go smoothly. 

  • Write on the back of the check(s) “For Mobile Deposit Only.” 
  • Make sure that all four corners of the check are in the photo. 
  • Take the picture of the check in good lighting and try to avoid having shadows on the check. 
  • Make sure the photo is not blurry, and everything is legible. 
  • The picture of the check should be taken on a flat surface, preferably with a dark background so you can see the edges of the check. 
  •  The only thing in the photo should be the check. There should be nothing in the background. 
  • If your check is wrinkled, try to smooth it out as much as possible. 
     

The limit amount to deposit is $50,000 per day per deposit and $100,000 every 30 days.

After receiving confirmation that the deposit was accepted, please store your check in a safe place for up to 30 days or until the deposit appears on your monthly statement. Then, securely discard the check and/or clearly mark the check as “VOID” if you wish to keep it for your records. 
 
Also, be on the lookout for our upcoming Shred Day events to securely shred your unwanted documents for free.

Online Banking:

  • Click the ‘Money Movement’ tab and select ‘Make a Transfer’
  • Click the ‘Classic’ tab in Online Banking and then click ‘Add an account to make a transfer’
  • Select ‘Send money to another AMOCO member’
  • Enter the recipients Last Name, Account type, Member Number, and then Account or Loan Number. For the Account Number, enter the two to three digital account number you would like to transfer to.

Ex. Enter an 01 for #1 Savings, or 02 for #2 Checking. We will send an email to the recipient notifying them of this connection, if possible.

Mobile App:

  • Click the ‘Transfers’ tab in mobile banking
  • Click ‘Add Account’ then select ‘Send money to another AMOCO member’
  • Enter the recipients Last Name, Account type, Member Number, and then Account or Loan Number. For the Account Number, enter the two to three digital account number you would like to transfer to.

Ex. Enter an 01 for #1 Savings, or 02 for #2 Checking. We will send an email to the recipient notifying them of this connection, if possible.

To access your online statements, please follow these steps:

Online Banking:

  • Sign in to Online Banking
  • Click on the ‘Resources’ tab
  • Select eStatements
  • Click on ‘Statements’ tab and then click ‘View Statements’ button

Mobile Banking:

  • Sign in to Mobile Banking
  • Select the ‘More’ menu option
  • Click on ‘Resources’
  • Select ‘eStatements’
  • Click on ‘Statements’ and then click ‘View Statements’ button

To access Bill Pay, please follow these steps:

Online Banking:

Sign in to Online Banking

  • Click on the ‘Money Movement’ tab
  • Select ‘Bill Pay’
  • Click the ‘Launch Bill Pay’ button
  • Select ‘Business’ or ‘Person’

Mobile Banking:

  • Sign in to Mobile Banking
  • Select the ‘More’ menu option
  • Click on the ‘Money Movement’ tab
  • Select ‘Bill Pay’
  • Click the ‘Launch Bill Pay’ button
  • Select ‘Business’ or ‘Person’

Take care of your bills in three easy steps:

  1. Pick a bill you want to pay
  2. Enter the info from your bill
  3. Choose how much and when

Online Banking:

  • Click the ‘More’ Tab
  • Click the ‘Settings’ tab in Online Banking and then click ‘Contact’
  • Click on the pencil icon to update your address and/or phone number


Mobile App:

  • Click on the drop-down tab in Mobile Banking
  • Click the ‘Settings’ tab and then click ‘Contact’
  • Click on the arrow to update your address and/or phone number

Yes, AMOCO’s Online Banking has Account Alerts.

Online Banking:

  • Sign in to Online Banking
  • Click on the ‘Resources’ tab
  • Select ‘Alerts’

Mobile Banking:

  • Sign in to Mobile Banking
  • Select the ‘More’ menu option
  • Click on ‘Resources’
  • Select ‘Alerts’

There are many notifications you can set up with various rules. Just select the alert you wish to set, switch the toggle on, and choose the method of how to be alerted, and save!

Please note: Only eBranch login and initiated transfer alerts are instant. Other alerts are not instant and will be sent out throughout the day.

Credit Cards will be available only to the primary member of your membership through the AMOCO eBranch.  Joint cardholders may register at this link to view credit card information and make payments.

Yes, under the Account section you can look up your Tax information, under the Tax Information tab. However, 1099 Forms are not available.

Yes, our new eBranch supports file downloads for major finance management software, such as Quicken, Mint, etc. We also support Quick WebConnect, which allows users to add and sync accounts directly within Quicken.

You may download by clicking the download icon on your Account Details screen after choosing an account from your dashboard.