Update (12/2022): Members have received fraudulent text messages asking them to visit a suspicious link to confirm or deny a purchase. Please do not click on the link.
Update (11/2022): Members have reported receiving texts for unknown purchases, and when responding with “No” are immediately receiving a call from someone impersonating the AMOCO fraud team asking for their login credentials and/or online account access. These texts and calls are not from AMOCO. If you are contacted regarding possible fraud, please contact us directly at 409-948-8541 or message us via the website. Thank you for your membership.
Please use the form below only to report fraud messages in the form of text, email, phone calls, or mail. Please do not report debit or credit card transaction fraud on the form below. To report Debit Card Fraud, contact us directly. To report Credit Card Fraud, please contact 800.231.6053. To dispute a cash app account transaction, please visit here.
Fraud Prevention Tools
While it’s impossible to prevent frauds and scams, there are ways to minimize your risk.
EMV Chip Cards
We issue credit and debit cards embedded with secure microchip technology that provides an extra layer of protection against fraud.
Enhanced ID Theft Resolution
MasterCard offers a unique blend of complimentary solutions to help protect your account and resolve identity theft incidents, including Identity Monitoring, 1Bureau Credit Monitoring, Financial Account Takeover Alerts and White-Glove Restoration Service for complex situations.2
Custom Account Alerts
Stay in touch with your accounts 24/7 with alerts. Account alerts are free, electronic messages regarding recent activity and are delivered by email, text, and push notifications to your cell phone.
Debit Card Controls
Card Controls is a feature that allows you to control your debit card in real-time. Card controls help provide an extra layer of protection. You can block your card immediately if it has been lost and turn it back on as soon as you find it.