Interactive Teller Machine (ITM)

Interactive Teller Machines (ITMs) provide you with the latest self-serving drive-thru banking technology with the convenient features of an ATM. Drive up, touch the screen, and complete your banking needs through the ITM screen or get assistance from a live local AMOCO Teller!

Interactive Teller Machine (ITM)

See how it works:

Two ways to use Interactive Teller Machine (ITM):

  • Enhanced ATM Access
  • Live Teller Assistance

How to get started with an Enhanced ATM Access:

The ATM assistance allows for several enhanced ATM transactions, including the ability to: withdraw cash in denominations of $1, make deposits without an envelope or deposit slip, and get check images printed on your receipts.

To get started, simply insert your debit card.

 

How to get started with a Live Teller Assistance:

During business hours, connect with a live AMOCO Teller for assistance with transactions you’d typically make with in our lobbies. Our live Tellers are local and operate at our traditional branches.

To get started, tap the screen to speak with a live Teller.

At the click of a button, almost everything you can do inside our lobbies or at an ATM can be done at an ITM.

Here’s what you can do at an ITM:

  • Cash Deposits
  • Withdrawals
  • Transfers
  • Loan Payments
  • Balance Inquiries
  • Check Deposits
  • And Much More!

Benefits:

  • Faster and offers more privacy than a traditional teller line
  • Provides extended hours to better fit your schedule
  • Option to speak with a live AMOCO Teller
  • Easily accessible for the hearing-impaired
Video Banking Tutorial

Interactive Teller Machine (ITM) FAQs

The answers you need to the questions you have.

Interactive Teller Machines (ITMs) is an innovative banking technology offering members high tech with a personal touch. ITMs look like ATMs but include video screens so members can see and speak one-to-one with a live AMOCO Teller for help with their accounts or make secure transactions.

There are two self-serving ITMs that can be found at our Clear Lake City Branch drive-up.

Enhanced ATM Hours:

24/7 access

Live Teller Assistant Hours:

Monday & Friday

8:00 a.m. – 6:00 p.m.

Tuesday – Thursday

8:00 a.m. – 5:30 p.m.

Saturday

8:00 a.m. – 12:00 p.m.

Yes. You should make sure you have your AMOCO Debit Card and know your PIN to make a transaction through ITM.

Almost everything a traditional Teller can do can be done at the ITM. This includes cash deposits, withdrawals, transfers, loan payments, balance inquiries, and check deposits. In addition, AMOCO Tellers can assist virtually with other items, such as money orders, cash advances, cashier’s checks, notary services, and other account-related services.

Unlike your typical ATM, Interactive Teller Machines (ITMs) are enhanced to virtually perform every transaction you can do inside a branch with the option to speak with a personal AMOCO Representative using live video.

Our live AMOCO Tellers are local and operate at our traditional local branches.

Yes! Our ITM makes drive-thru services an even greater experience! Now you can speak with an AMOCO Teller virtually in the comfort of your car. Cashing a check, making a loan payment, or depositing funds has never been more convenient.

ITMs cannot be used to deposit or dispense coins. To deposit or withdraw coin please visit one of our traditional branches.