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New Website & Online Banking!

We are excited to better serve our members as we launch our new website and online banking! Below are a few highlights of the enhancements we've made:



Simplified Website
Our new site has a simple, intuitive design, making it easier to find services, access online banking, wealth management and more.


Mobile App Experience

Enjoy all the conveniences of online banking with our new mobile app experience, including a few added perks:

  • Balance Snapshot will give you the optional ability to view balances of accounts, without having to sign in.
  • Members on both iOS and Android will be able to use Face ID and Touch ID to login (if supported).

Online Banking Control 

We've fine-tuned our online banking to give you everything you need including: 

  • Account Aggregation, which will link accounts from hundreds of financial institutions directly to your Dashboard, allowing you to view all of your finances in one place.
  •  Increased security with multi-factor authentication, by allowing a code to be sent through text or email for logins, transactions, etc.
  • Debit card control, giving you the ability to toggle your card on and off.
  • Built in budgeting tool that allows you to create and track how you’re spending.
  • Create and manage a variety of savings goals, as well as the ability to create custom goals.
  • Account Customization, to give you the ability to reorganize accounts, color code, and nickname to display your online banking how you want to.

General

What is included in the online banking update?

June's online banking update will include a completely revised member experience on both desktop and mobile!

Features will include a brand new dashboard, budgeting tools, savings goals, simplified transfers, mobile deposit upgrades, and much more.

Will I have to re-register for online banking?

Yes. We have great news! All of your accounts will now be available under one login. To do this, you’ll need to re-register for our new eBranch.

Will I be able to see my account history after the update?

Of course! Your transaction history will be fully available, and much easier to search though. You can even label past transactions to work with our new budget tool!


Mobile

Is the mobile app changing?

It is! An updated version of our mobile app will be available for both iOS and Android devices. Once the update is live, simply open your AMOCO app and follow the instructions to update to the newest version.

This upgrade aims to bring many of our desktop-exclusive features to mobile. Including the long requested ability to reset your password through the app!

Does the new mobile app support biometrics? (Face ID, Touch ID, etc.)

Yes! Both Android and Apple devices will be able to use a standard password, PIN, Touch ID, or Face ID for login.

Is Zelle available with this update?

Not yet, but we’re working on it! We’ve partnered with Zelle, and are working to make sure all of the required systems are in place. Check back later this year for more info.


Services

I have transfers setup already. Will those carry over?

The new Online Banking/Mobile App will be switching to individual logins and transfers will need to be reset but, Bill Pay will still carry over. You’ll notice transfers happen much faster now!

What about Bill Pay? Are those payments still going to be made?

Yes! All of your bill pay information will be available and process, including both single and reoccurring payments, without issue after the update.

Will my Account Alerts still be available?

As we’ve worked to bring all of your accounts under one login, account alerts will need to be setup again. We’re very happy to report that with the update these alerts are much faster! You can expect to now be alerted within minutes of a transaction – not hours.


As we prepare to upgrade your eBranch experience, the look of your Online Banking home page will change. We appreciate your patience through this exciting transition!

June 24, 2019 

  • Transfer and Bill Pay features in Online Banking/Mobile App will be temporarily unavailable to prepare for launch of your new Online eBranch. 

This service will be restored once the conversion is launched. As an alternative, you may use our automated teller system (C.U.A.R.T.) line (800.327.2051), call our Call Center (800.231.6053) or visit a branch near you to make a transfer. If you prefer to have someone contact you directly, please send us a private message on our Facebook page with your contact phone number or email us at amoco@amocofcu.org and an AMOCO representative will assist you.


June 14, 2019 

  • The look-and-feel of your dashboard may change during the early stages of the transition. (Quick Transfers and Bill Pay can be accessed through the top menu options.)
  • On launch day, our new website and AMOCO eBranch mobile app will guide you through the first-time login process.

Note: Online banking registration, as well as the ability to download the current AMOCO Mobile App will also be temporarily unavailable prior to launch.

As always, we are here to serve your needs during the transition process. Please contact us at 800.231.6053 during business hours for any questions or assistance regarding this transition.

We appreciate your membership and are excited to welcome you to your new AMOCO eBranch!

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