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Online Safety and Security

Procedures for Identity-Theft Victims

Take the necessary steps listed in Procedures to Follow upon the Initial Loss of Personal Documents.
Contact your local police. File a report. Get a copy of the report to submit to your creditors and others who may require proof of the crime.
Call any of the three credit bureaus' fraud units below to report the crime. Ask to have a "Fraud Alert/Victim Impact" statement placed in your credit file before opening any new accounts. Monitor the status of the fraud alert. You are entitled to order free copies of your credit reports when you have a fraud alert in your file. Follow up all reports of fraud to the bureaus in writing.

TransUnion
Fraud Victim Assistance Dept.
Phone: 800-680-7289
Fax: 714-447-6034
Post Office Box 6790
Fullerton, CA 92634-6790

Equifax
Consumer Fraud Division
Phone: 800-525-6285
Fax: 770-375-2821
Post Office Box 740241
Atlanta, GA 30374-0241

Experian
Experian National Consumer Assistance
Phone: 888-397-3742
Post Office Box 2104
Allen, TX 75013

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